OPINION: TECH DIRECTIONS
The Supreme Court has done well
to make it tougher to patent obvious
concepts, says Jim Rapoza
Documents as a service
REVIEW: PRODUCTS PROVIDE MANAGEMENT CAPABILITIES FOR SMBS
By Jim Rapoza nal servers doesn’t seem to
Whetheritiscalled be the best use of network
on demand, soft- resources.
ware as a service or But for small and mid-application service size businesses, a full-scale,
provider, the ability enterprise-class document
for businesses to purchase management system can
and deploy complex enter- be an expensive and time-prise applications through consuming platform to
hosted services has greatly implement, and many of
eased the burden of manag- the high-end products, such
ing and running these often as EMC’s Documentum,
complex systems. focus on high-end storage
And just as on-demand and workflow features that
services have taken over the many smaller businesses
world of CRM (customer don’t need. For these com-relationship management), panies, a document manage-they are no w becoming ment solution that is easy to
more common in another deploy and that meets most
area of technology manage- of their basic needs can be
ment: content and docu- an attractive option.
ment management. Forthisreview, e WeekLabs
Document management, looked at two SAAS (software
in particular, can be a tough as a service) offerings in the
nut to crack when it comes to field of document manage-offering a hosted service. In ment: SpringCM’s SpringCM
general, businesses can be a and Xythos Software’s Xythos
little squeamish about put- on Demand. Both products
ting all their vital company are easy to get up and run- Top: SpringCM provides users with multiple options for controlling how and when documents may be used. Bottom: SpringCM features a
documents on an outside ning, and each of them meets capable workflow tool for managing how documents are processed.
server that is completely out the core document manage-of their control. Also, from a ment needs of many busi- nesses, with SpringCM pro- good notification options
strict efficiency perspective, nesses when it comes to vidingmorerobust workflow and a simplified user inter-constantly sending docu- transferring, managing and and customization options face but has no workflow
ments that would otherwise tracking documents. but lacking features such capabilities.
never need to be outside the Both also have their own as RSS integration, while Both SpringCM (www.
company network to exter- unique strengths and weak- Xythos on Demand offers [CONTINUED ON PAGE 36]