Those tech-savvy ‘Millennials’
Managing IT workers born after 1980 takes the least work
When you’re systems. tech-neophyte Gen-Xers.
young, being told If you’re an IT worker, all Face it. Despite that we
you act mature or of this can be pretty worri- Gen-Xers like to view our-older than your years some. The last thing IT wants selves as the first Internet
is generally seen as a to see is lots of rogue applica- generation, we all have
compliment. But once tions installed on company friends and co-workers who
you pass a certain age, such systems or unsecured devices are as technologically incom-a comment drifts into the that can be easily used to take petent as our parents and
area of insult. At that point company data off-site. grandparents. In comparison,
in life, people would much On the plus side, if this the typical low-level Millen-rather hear that they seem survey is correct, then the Mil- nial tech user is probably
younger than they are, or at lennials are a little bit more more on par with Gen-Xers
least young at heart. security-conscious than their of average tech sophistication.
That’s why I was especially Generation X co-workers. This will be a key differ-interested in a recent report
in our sister publication
Baseline. The report featured
a survey in which Symantec Gen-Xers came first to
and Applied Research-West the Net, but Millennials
interviewed workers from
Generation X and the new are much cozier with IT.
generation of workers born
after 1980, referred to as the
Millennials. The key finding in this ence in managing IT workers
The survey results are def- survey and in how this going forward, since in most
initely intriguing, especially new generation will work companies, the workers who
for those managing IT now with technology isn’t about eat up the most IT hours
and in coming years. people such as me or most tend to be the ones with the
Consider some of the key likely you. I’m pretty sure fewest technology skills.
takeaways from the Baseline that if you surveyed tech- Sure, people who think
report: Millennials are much savvy Millennials, Gen-Xers they know everything about
more likely to bring mobile and even baby boomers, tech can be a pain. But, in
devices into work and con- there would be very little general, IT will benefit from
nect them to work systems difference in their answers the first generation that,
and resources. They are also and, more importantly, in instead of being afraid of
much more likely to install their use of technology. technological change, finds it
and use unsupported appli- Really, the important area comfortable and familiar. ´
cations on company systems to focus on is the other end
and are more comfortable of the spectrum—the dif- Chief Technology Analyst Jim
using social networks and ference between the tech- Rapoza can be reached at
Web-based collaboration neophyte Millennials and the firstname.lastname@example.org.