Google goes dark
Back in the day, when our corpo- of our eggs in one cloudy basket?
rate network was down, heads Soon after Google fully returned to ser-
would pop up over cubicle walls vice, company officials said the outage—which
saying things like, “Is the network affected users across the United States and in
down? Hey, I like your shirt.” several other countries—was caused by a traffic
When we became more geographically routing error. Too many users had been routed
dispersed and the corporate network was to the same location,Google explained,adding
down, IMs would start coming in: that engineers were working to make sure that
eweek1: is the network down? the problem doesn’t happen again.
eweek2: IDK. let me try. That sounds good, but it’s small consolation
eweek 2: seems to be. TTYL to any business that couldn’t do business while
Flash forward to the day I was to write this Google was down.
column. Trying to search on Google or get to You could argue that the outage was the mod-
my Gmail got me ... well, nothing. I went to ern-day, cloud-based equivalent ofthe corporate
Facebook and saw: outage that had people popping their heads over
John Smith Anyone else not able to get the cubicle wall. The difference is that the cubicle
to Google? dweller can contact his or her system administra-
The initial status updates tor, who would (at least
on Facebook question- ‘THE FACT THAT theoretically) provide info
ing whether Google was about what the problem
indeed down or “if it’s just FACEBOOK AND was and when it would be
me” were soon followed resolved. Who ya gonna
by intrepid reporters ask- call when Google goes
TWITTER LIT UP
ing for help in gauging the WITH POSTS down? Or when you think
scope of the outage and it might be down? When I
deep thinkers wondering QUESTIONING couldn’t get onto Google,
if this was the death knell I questioned myself, my
for cloud computing—the computer and my Inter-
realization of that most net provider before I
THE GOOGLE OUTAGE
inherent of cloud risk. made the leap to Google
The fact that Facebook being the actual culprit.
and Twitter lit up with posts I’m not saying that orga-questioning and bemoaning nizations shouldn’t pursue
the Google outage reflects cloud-based computing
the impact the outage had. It because of this incident.
wasn’t just an isolated bunch The outage had so much
of cubicle dwellers who were stymied in their impact because it affected so many people, but
ability to do work; it was the universe of people also because people couldn’t get to applications
who have become reliant on Google Search, that have become, if not mission-critical, then
Gmail, Google Apps, Google Analytics ... the list critical to most of our day-to-day computing.
goes on and on. How was your company affected by the
And, is that the point? Could we be rely- Google outage? ´
ing on Google (and other cloud apps) to the
extent that business could be shut down on e WEEK Editor Deb Donston can be reached
a global basis if Google is shut down? Are all at email@example.com.