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BlackBerry Enterprise Server
5.0 spreads the workload
REVIEW: RIM’s updated mobile management system provides high availabil-
ity, a new Web interface and more effective delegation of admin tasks
By Andrew Garcia
Delivering features such as server high availabil- ity, a new Web interface, improved deployment status visibility and role-based administration, Research In Motion’s BlackBerry Enterprise Server 5.0 will
simplify day-to-day mobile device
management and allow more effective delegation of tasks among front-line and second-tier administrators.
I tested BES 5.0 for Microsoft
Exchange. Pricing starts at $2,999
for the software (per server pair)
and a single client access license, or
$3,999 for the software and 20 CALs.
A pack of 500 additional CALs costs
$27,999. Customers needing 1,000 or
more CALs can opt to join the BlackBerry Enterprise License Program
for customized licensed packages at
additional levels of discount.
Customers with current CALs
who wish to upgrade BES from a
previous version face a one-time
charge of $999 per server.
I tested BES 5.0 for Exchange in
conjunction with a range of Black-
Policies can now be assigned to groups and users to groups (lower right). Users can be
in multiple groups, but only one policy can be assigned to each user.
Berry handsets to ensure compatibility with both the latest and older
models in RIM’s fleet. Client software
versions ranged from 4. 2 to 4. 7, as the
testbed included the BlackBerry Bold,
the Curves 8310 and 8900, and the
new BlackBerry Tour.
BES 5.0 features a new Web-based
management console called the BlackBerry Administration Service, rather
than the desktop software that was
needed withprevious BESversions. The
Web interface—which can use either
Microsoft Active Directory domain credentials or the built-in user database to
authenticate administrators—makes it
easier for administrators to log in and
make quick changes even when not
at their primary machine. However, I
was disappointed by the lack of browser